Legal
Privacy Policy
Effective Date: 10 September 2025
Last Updated: 10 September 2025
By using PWAL, you agree to the terms of this Privacy Policy. Please read it carefully to understand how we collect, use, and protect your information.
1 Information We Collect
A. Information You Provide
We may collect the following:
- Name, email, phone number
- Location/address
- Property listing details
- Profile photo (if uploaded)
- Communication messages sent via the platform
B. Agent KYC Information
If an agent or agency wants to become a Verified Agent, we may require full KYC documentation, including:
- National ID or passport
- Company/business registration documents (if applicable)
- Proof of address
- Recent photo
We use this data only to verify the legitimacy of the agent. It will not be shared publicly or sold.
C. Automatically Collected
- IP address, device type, browser
- Location data (if permission granted)
- Usage data (clicks, views, session duration)
2 How We Use Your Information
We may use your information to:
- Provide and improve our services
- Verify identities (especially for verified agents)
- Contact you about listings or account issues
- Prevent fraud or unauthorized use
- Analyze platform usage for better UX
3 Sharing Your Information
We do not sell your personal information. We may share limited data with:
- Service providers (e.g., cloud storage, analytics)
- Law enforcement, if legally required
- Users, if you are an agent with public listings (name, contact info, but not KYC docs)
4 Cookies & Tracking
We use cookies and similar tools to enhance your browsing experience and track website traffic. You can adjust your browser settings to disable cookies.
5 Data Security
We implement standard security measures to protect your data. However, no system is 100% secure. Users are responsible for keeping their login credentials safe.
6 Your Rights
You can:
- Access, edit, or delete your data
- Withdraw consent for data use (some features may stop working)
- Request deletion of your account at any time
7 Children's Privacy
PWAL is not intended for users under 18. We do not knowingly collect data from minors.
8 Changes to This Policy
We may update this Privacy Policy. You will be notified via email or in-app if major changes occur. Continued use means you agree to the new terms.
9 Contact Us
If you have questions or concerns, contact us at:
